Data privacy

Jungheinrich ensures the privacy of personal customer and employee data on the basis of the applicable statutory regulations. Pursuant to the Group‘s security policies, every executive and employee is obligated to handle the personal data of customers, companies and co-workers responsibly. In the year under review, the Jungheinrich Group’s entire staff was reminded of this and obliged to ensure compliance. Enquiries received from customers on data privacy issues were reviewed and responded to by the Group’s data privacy officer. Furthermore, existing processes and directories of companies in and outside of Germany were updated accordingly and published. All of the data privacy coordinators were continuously made aware of possible changes in legislation and new problematic issues. As in prior years, the Corporate Audit Department performed sample audits to ensure compliance with data privacy regulations in all sales companies, plants and centralized units in Germany and abroad: No major criticism or infringements of the Group’s internal provisions were identified.